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The Art of Managing Professional Services: Insights from Leaders of the World's Top Firms Maureen Broderick
Publisher: Pearson Prentice Hall

Truth be told, I Author Maureen Broderick's insights were gleaned from in-depth interviews of more than 130 leaders. Ideas were generated for IBM's clients. Cameron Art, General Manager of Application Management Services for Global Business Services, oversaw the event and will offer takeaways and actionable insights from IBM's innovative approach to client service. Broderick's tome is a veritable treasure trove of war stories from leaders of the very best run firms in the world. The Art of Managing Professional Services is one of the most comprehensive, research-based guides to firm management ever written for the industry. In the book “The Art of Managing Professional Services” should be on the reading list of any public relations firm owner or executive, as well as anyone who aspires to one day lead an Edelman, Makovsky or Golin Harris. The Art of Managing Professional Services: Insights from Leaders of the World's Top Firms By Maureen Broderick. The Art of Managing Professional Services: Insights from Leaders of the World's Top Firms. We keep finding leaders everywhere we look. Kelly is a Mobile Delivery Manager and company leader at Solstice Consulting where she works with Fortune 500 clients to plan and manage the delivery of their enterprise mobile initiatives. They come from every type of organization, public and private, government and NGO, high-tech and low-tech, small and large, schools and professional services.